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Customer Support
We're here to help you with any questions or concerns. Choose the support option that works best for you.
Get Help Your Way
Phone Support
Speak directly with our support team
+880 153 455 4311
9 AM - 9 PM (Daily)
Email Support
Send us detailed questions or concerns
koreanskincareshopbd1@gmail.com
24/7 (Response within 6 hours)
Live Chat
Get instant help through live chat
Available on website
9 AM - 11 PM (Daily)
Quick Help
📦
Track Order
Check your order status
🔄
Return Item
Start a return process
📍
Update Address
Change delivery details
💳
Payment Help
Billing and payment support
Frequently Asked Questions
Inside Dhaka: 1-2 days (৳80), Outside Dhaka: 3-5 days (৳150). Same-day delivery available for orders placed before 2 PM in selected Dhaka areas.
Still Need Help?
Support Hours
Phone & Live Chat
Monday - Friday:9:00 AM - 9:00 PM
Saturday:10:00 AM - 8:00 PM
Sunday:10:00 AM - 6:00 PM
Email Support
Response Time:Within 6 hours
Availability:24/7
Priority Support:Premium members
Emergency Support
For urgent issues related to payment problems or order disputes
Available 24/7 for critical issues